Frequently Asked Questions

Everything you need to know about our premium collection and services.

What materials are used in your scarves?

Since our establishment in 2020, we have specialized in high-quality natural fibers. Our collection features 100% mulberry silk, ethically sourced cashmere, and premium organic linen to ensure both luxury and durability.

How should I care for my silk scarf?

To preserve the luster of your silk, we recommend dry cleaning or gentle hand washing in cold water with a specialized silk detergent. Always air dry flat and iron on a low heat setting while slightly damp.

Do you offer international shipping?

Yes, we ship our artisanal scarves worldwide. Shipping times vary by location, typically ranging from 5 to 12 business days. Express shipping options are available at checkout.

What is your return policy?

We want you to love your purchase. If you are not satisfied, you can return your unworn scarf in its original packaging within 30 days of delivery for a full refund or exchange.

Are the colors on the website accurate?

We take great care to photograph our products in natural lighting to represent colors as accurately as possible. However, please note that slight variations may occur due to different monitor settings and screen resolutions.

Can I include a gift message with my order?

Absolutely. During checkout, you can select 'Gift Option' to include a personalized handwritten note and premium gift packaging, making it the perfect present for any occasion.